LOIS JEANS was established in 1962 originating from Spain and remains a top denim global brand. Our collection is created and conceptualized in Montreal, Canada. We only offer superior quality denim and complementary products at affordable pricing.
For all orders, the flat shipping rate is $12.
All orders require 3-5 business days to process before shipment. Any order placed over the weekend will begin processing the following business day.
Once your order has been shipped from our warehouse, it can take up to 2-7 business days to be delivered depending on the shipping option you choose.
ELIGIBILITY
You’re eligible for a full refund within 30 days of the date of purchase. Items must be unworn, unwashed and with tags attached. Returns are subject to inspection once returned. If items are not in their original form/condition we reserve the right to refuse your return and re-ship it at the expense of the customer. Please note that your items must be returned in their original packaging [box or reusable bag], otherwise your order will be subject to a $5 fee per item which will be deducted from your refund. Shipping fees are non-refundable.
RETURN LABEL
Kindly contact our customer care through the website to request a prepaid return label
RESTOCKING FEE
All returns are subject to a $10 restocking fee.